I ordered replacement filters for model APS-200 and they would not fit. I would like to return them.
H
Hayley Nathanson
They do not work
Waiting to be able to call support when I am home and not at work. The replacements do not work and keep the three lights flashing.
Hayley -
Please reach out to us at info@kesscience.com and we will be happy to exchange them for you. Before you do - please try and take out the cartridge and reinsert as it's possible they weren't fully seated. When you email please include the serial number on the back of the machine as it's also possible the wrong kit was ordered. Either way - we will help you out here.
Thank you
S
Scott Donnell
Good Product
But way too expensive. I’d also like to be able to recycle used cartridges.
N
Neely Green
hoped for a different outcome!
my out of warranty unit was the issue not the replacement kit! I'm bummed out to say the very least I never got the opportunity to experience the greatness of good clean air both my daughter and I need!
J
Jon Horowitz
The best Air Filter available.
Freight cost on the replacement filter is a rip off!